Hospital administrators, particularly nurse administrators, have been facing increasing pressure to balance cost and quality of care. At the heart of this challenge is a critical resource – nurses. Often specialized, always in demand within the hospital, nurse resources are essential to almost every aspect of the care process.
It’s time to pull back the drapes and shed light on pervasive hospital inefficiencies. Inefficiencies in patient flow and workforce are deeply eroding the profitability of many, if not most healthcare providers. Even medium sized hospitals (3,000 employees) can be spending almost $200M on a highly skilled workforce that is very inefficiently allocated to patient
The idea of improving patient experience is not new, but we need to ask ourselves some critical questions if we truly want to provide a quality experience for our patients:
Are we missing the mark and providing Poor Patient Experience from the beginning? Read More »