citizen centric

Examining Customer Service in Government: Citizen Expectations and the Path Forward
What does the local DMV have in common with, let’s say, Apple? Well, they both probably have a lot of the same ...
GTI Event 2017
Government Transformation & Innovation (GTI) Event
The 2017 GTI event is designed to provide government leaders the inspiration, motivation, and knowledge to use transformative  methods to create a citizen-centric ...

7 Innovative Ways to

Improve Customer Service

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