patient experience

Next Generation Patient Experience: Arizona
Join us at the beautiful Wigwam Resort in Litchfield Park, AZ and hear PTP's Keith Taylor present on how the Omni Channel explosion is ...
Your Nurse Churn Rate Doesn’t Have to be 50%: Improve Scheduling & Workflow Efficiency to Improve Employee Engagement
Hospital administrators, particularly nurse administrators, have been facing increasing pressure to balance cost and quality of care.  At the heart of this ...
Hospital Staff Rushing Around - Need for Workforce Optimization
Your most valuable resources are costing you money – and not in the way you probably think
It’s time to pull back the drapes and shed light on pervasive hospital inefficiencies. Inefficiencies in patient flow and workforce are deeply ...
Are we missing the mark and providing Poor Patient Experience from the beginning?
The idea of improving patient experience is not new, but we need to ask ourselves some critical questions if we truly want ...

7 Innovative Ways to

Improve Customer Service

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