Our Partners
PTP & Amazon Connect
A Cloud Leader Delivers a Contact Center
10 years ago Amazon, the online retail giant, needed a contact center that would give their customers personal and natural experiences. They couldn’t find one to meet their needs, so they built their own. And now, Amazon Connect, an omnichannel cloud contact center, is commercially available to the market.
Pay As You Go
Amazon Connect aims to simplify contact center operations and lowers costs with a pay-as-you-go model and a set of tools for skills-based routing and historical reporting.
Partnering for Services
PTP has built a powerful partnership with Amazon Connect, providing professional services ranging from implementation to support. Our team of engineers can quickly customize your Amazon Connect solution to deliver your specific business requirements.
Let Us Help You
Build Your Amazon
Whether you’re looking to purchase Amazon Connect for your contact center solution, needing to customize your current solution, or hoping to get some assistance in choosing the solution that works best for you, we can help. Contact us for an assessment