| AI
Generative AI Frequently Used Terms
The landscape of business is now covered with the hype of AI. Here's some definitions to help. Generative artificial intelligence (Gen AI): ...
AI
Insights Categories:
| AI
How do Generative Agents Work?
Generative agents are revolutionizing industries with their ability to produce coherent and contextually relevant responses. The key to their success lies in ...
| AI, CX Strategy
What is Reflected Intelligence?
AI is technically proficient, but context and nuances can hamper effectiveness. Experience experts have emphasized the technological potential of personalization and efficiency ...
| AI, CX Strategy
Is Your Organization Ready to Support Machine Customers?
What the heck is a Machine Customer? A transformative player has emerged in the evolving customer service landscape: the machine customer. These ...
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