Our Partners
PTP & Genesys
A Long and Powerful Partnership
Genesys is one of the top contact center solution providers in the world, offering both on-premise and cloud products to businesses across the spectrum of industries. PTP and Genesys have been strategic partners since 2004, building hundreds of custom solutions.
Direct Experience to Make Your Project Perfect
Many of our team members have previously worked at Genesys and bring deep knowledge of their entire suite of products. We have helped implement, integrate, optimize and train top organizations on the Genesys platform. Over 10,000 agents are working on Genesys infrastructures, designed and implemented by PTP.
Implementing Genesys for the Top Brands
PTP has unique project experience working with Genesys solutions for some amazing brands, including Adobe, PayPal, Air BnB, Bank of America and Blue Shield of California.
The Proof is in the Delivery
For PayPal, PTP designed and implemented the Genesys Platform, as well as integrated with multiple back-end solutions to provide a global routing solution. PayPal now has a system that connects all customer communication channels and centralizes all data, successfully handling over 300,000 customer interactions per day, over 179 million customer accounts, and 15 million merchant accounts.
Need Help With Your
Genesys Solution?
We resell Genesys and can help build your custom solution.
Contact us for an assessment.