EVENTS

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Experience what’s next in CX from industry experts, benchmark data, customer success stories and solution conversations.

UPCOMING EVENTS

Transforming CX interactions: How to scale generative AI agents for success

January 30 - May 30
On Demand Webinar

Execs in The Know Virtual Roundtable

April 3
Invite Only: Click through to get the details and register!

Contact Center Week, Las Vegas, 2025

June 9 - June 12
Caesar’s Forum
3570 S Las Vegas Blvd,,
Paradise, NV 89109 United States

Genesys Xperience 2025, Nashville

September 8 - September 10
Gaylord Opryland Resort & Convention Center
2800 Opryland Drive
Nashville, TN United States

PREVIOUS EVENTS

Reuters Customer Service & Experience West, San Diego, 2024

Monday, May 13, 2024 - Wednesday, May 15, 2024
San Diego Mission Bay Resort
San Diego, CA United States

Execs In The Know Customer Response Summit, Tucson, 2024

Tuesday, March 12, 2024 - Friday, March 15, 2024
JW Marriott Starr Pass Resort & Spa
Tucson, AZ United States

Execs In The Know Customer Response Summit, Nashville, 2023

Wednesday, September 20, 2023 - Friday, September 22, 2023
Grand Hyatt Nashville
Nashville, TN United States
JW Marriott Austin

Execs In The Know – Customer Response Summit 2023

Wednesday, March 1, 2023 - Friday, March 3, 2023
JW Marriott Austin
Austin, TX United States

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KNOWLEDGE IS POWER

For the latest industry news and most up-to-date information on all things CX, explore our collection of insights including blog posts, white papers, videos, press, and more.