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\n\t\tOver and over we hear that our clients choose to work with us because of our people. We have a team of senior consultants, engineers, architects, and developers who genuinely want to help you improve your customer experiences, because we’re customers too.<\/p>\t\n
PTP is unique in that each consultant operates as a “business of one,” meaning every ‘PTPer’ has full authority to make decisions in their role and accountabilities.\u00a0\u00a0This unique approach is called “Holacracy.” When combined with our principle-based management and emotional intelligence core beliefs, PTP has a phenomenally low turnover. This creates a stable consistency that allows us to out-deliver the competition and exceed our clients’ expectations.\u00a0<\/p>\t\n\t\t\t\t\n\t\t
Our leadership team works their hardest to provide our clients with the best tool there is: our people. They make sure that every member on our team has the knowledge and expertise to help you solve your most complex challenges in the most effective way possible.<\/p>\t\n\t\t\t\t![\"john_circle\"](\"https:\/\/ptpinc.com\/staging\/wp-content\/uploads\/2020\/04\/john_circle.png\" "\\"john_circle\\"")
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<\/h4>\nJohn is a hands-on leader with an unwavering commitment to client satisfaction.\u00a0 The successful execution of this commitment is best evidenced by PTP’s proven track record of repeat business and referrals.\u00a0 Through John’s strategic, operational and financial leadership, he created and built PTP into a leading provider of customer experience solutions.<\/p>\n
As PTP’s founder and chief executive, he has overall responsibility for the success of all PTP engagements. John learned his craft by working for 23 years at American Management Systems (AMS), a company founded and run by Robert McNamara’s Whiz Kids.\u00a0 As Vice President, he founded and grew AMS’ Sacramento Regional Office into one of AMS’ most successful businesses.<\/p>\n
John’s career is built on the principle of “doing before leading” and believes in staying personally active with PTP’s clients and partners to always exceed their expectations. John holds an MBA from UCLA and a BS in computer science and math from the University of Illinois.<\/p>\n\tJOHN PODLIPNIK\n\t\t\t\t![\"jeff_circle\"](\"https:\/\/ptpinc.com\/staging\/wp-content\/uploads\/2020\/04\/jeff_circle.png\" "\\"jeff_circle\\"")
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<\/h4>\nAs Partner and Vice President at PTP, Jeff has launched PTP’s customer experience practice into a successful, growing $25 million organization over the last 16 years. Jeff is a results-oriented leader with over 20 years of experience managing complex projects and teams to help organizations transform their customer interactions through the intelligent use of technology. His passion to push boundaries and surpass client expectations, paired with a quick intellect, enables him to help clients innovate in the customer experience space.<\/p>\n
Before joining PTP, Jeff was a senior manager in ScanSoft’s (Nuance) Professional Services Organization. In this role, he managed some of the largest and most complex projects, overseeing a team of project managers, technical architects, user interface designers and application developers, and served as a liaison between the professional services organization and the product teams.<\/p>\n
Jeff holds a BS in computer science from Cal Poly San Luis Obispo.<\/p>\n\tJEFF FORDERER\n